Help Center

Frequently Asked Questions.

Shipping Process

We've received your order. What's next?

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International Customs & Duty taxes

Return Policy

How returns work.

Payment

Order cancellation and refund process

Declined credit card payments

Crochet Braids

Can you swim in crochet braids?

How long will crochet braids last?

Will Crochet braids damage my hair?

How long does crochet braids take?

How do you wash crochet hair?

How long do faux locs last?

How long do box braids last?

Do braids make your hair grow?

Lace Front Wigs

What is a lace front wig?

How long do synthetic wigs last?

Can synthetic wigs be curled?

Can you sleep with a wig on?

How often should you wash a synthetic wig?

How often should you wash a synthetic wig?

How to style synthetic wigs

Can synthetic wigs be trimmed?

Can I straighten a synthetic wig?

Can wigs be cut and styled?

How do you get static out of a wig?

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